This Policy was last reviewed and updated on: August 23, 2023
Sunday Health, Inc. (“SH”) values and respects your privacy and is committed to protecting your privacy and complying with privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. This Policy applies to websites owned and operated by SH that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes.
“Personal information” means any information related to an identifiable natural person, or otherwise defined by applicable law.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
● name;
● email address;
● phone number
● recording or transcriptions of conversations
Under certain circumstances, SH may collect sensitive information about you or an individual under your care which you may choose to provide at your sole discretion. This information may include information about your personal health, lifestyle choices, or beliefs. Conversations held via telephone or video conferencing may be recorded or transcribed, and by engaging in conversations with SH via telephone or video conferencing, you consent to such recording and transcription.
You do not have to provide us with your personal information; However, if you choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you. By providing any such information you are consenting to our collection, storage, and use of this information.
We collect your personal information directly from you when you interact with us including by email, telephone or video communications.
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
● provide you with information or services that you request from us;
● deliver to you a more personalized experience and service offering;
● improve the quality of the services we offer;
● internal administrative purposes;
● marketing and research purposes;
● development of further training programs.
We may disclose your personal information to third parties in accordance with this Policy in circumstances where reasonably expected or required to disclose your information. For example, we may disclose your personal information to:
● our third party service providers (for example, our IT providers);
● our marketing providers; and
● our professional services advisors.
Note that we do not provide medical advice or medical services. Certain individuals providing SH services may be licensed medical professionals. As such these individuals may be subject to state or federal reporting requirements pertaining to your personal information, including in the events of elder abuse or public health and safety concerns. You may elect to provide personal information at your sole and absolute discretion.
SH will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
● taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
● having commercially reasonable technological measures in place to protect data.
Cookies
The SH website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognize when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the SH website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including email, in accordance with applicable marketing laws. You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by contacting us using the details set out in the “How to contact us” section below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioral advertising, website personalization, and to provide targeted or retargeted advertising content to you (including through third party websites).
We will retain your Personal Data until you request deletion. Please note that we may retain some information if necessary to comply with our legal obligations, prevent fraud, assist in investigations, resolve disputes, enforce our agreements, or pursue legitimate business purposes. Notwithstanding the foregoing, we may retain anonymized data based on the information you provide us. Such anonymized data shall not contain your personally identifiable information, such as your name, telephone number or email address.
SH will endeavor to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us as set out in the “How to contact us” section below.
SH website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website.
We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website.
Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
For complaints about how SH handles, processes or manages your personal information, please contact us as directed in the “How to Contact Us” section below. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to seven business days for SH to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction.
We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise.
If we make any material changes to this Privacy Policy we will notify you by means of a notice on the SH site and/or by email to our registered users (sent to the email address specified when you register) prior to the change becoming effective.
By continuing to use the Site and Services after changes are made to this Privacy Policy, you agree to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
We ask that you do not register with us and that you do not use the SH site if you do not agree with the terms of this Privacy Policy and any other policies of SH.
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
info@sundayhealth.com
Sunday Health, Inc.
102 S. Union Street
Alexandria, VA 22314